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HomeTown Lending Partners Satisfied Customers

At HomeTown Lending Partners, we take pride in delivering first class customer service.  See what our customers are saying about us!
 
Grace, you are marvelous.  Thanks for the expedient response to our inquiry of payment options.  The scenarios provided are great.  They are very informative and clear.  This gives me a better understanding of what I can and can't do.  Thanks for all your time, interest, and availability during this period of challenging circumstances that we were confronted with.  Additionally, thanks for the education provided during this process.  Emma was thrilled with your consideration and kindness.  Again, thanks for everything that you have done for us and for your honesty, caring, and humanistic expression during this business transaction.    
Appreciatively, Oliver and Emma 

Hi Mike, Deb & Jen -
I want to thank you all again for making this process easy and informative.  Mike,  for patiently walking me through the paperwork with detailed explanations on every aspect.  Deb, for starting the process and putting together the best program for me .  Jen, for ensuring I sent in all the paperwork and on time.

You were all personable as well as professional and I really appreciate it.
Thanks again and I would recommend you all to anyone wanting a thorough, competitive and easy to understand financing program.
Best Regards, Allen

I recently refinanced my mortgage with HomeTown Lending Partners. They worked with their various lending institutions to get the terms of the loan that fit my needs.  I especially liked how they kept me informed on the status of the loan throughout the entire process.  They were easy to get hold of and promptly returned phone calls or e-mails when requested.  I would not hesitate to recommend HomeTown Lending Partners.

Bob
 
 

We just wanted to say THANKS for your help and all your hard work. We couldn't have done it without you!
Ron and Elizabeth, Happy Homeowners in Algonquin 

Good service, honest people - sending my friends over!
Temba in Bloomington 

It was a pleasure working with John and Jen at HomeTown Lending! This is usually something I dread doing because I don't understand much of it, but they answered every question and explained everything so thoroughly that the process was not frustrating or confusing at all!

Tina

We have had a great experience with Hometown Lending Partners. Starting with a personal phone call from a mortgage consultant with answers to my on-line questions. All the people there kept us informed as we moved through the lending process. All documents were faxed back and forth. Always followed by a confirmation of what was received. The closing was most pleasant and done at our home. We enjoyed talking with the Closer, she was really patient with us and explained any questions we had. It took about 1 hour and we never had to travel anywhere. What a convenience!! We would use Hometown Lending again and have told friends and family about them.
Thanks again, Kathie & Len B.

 

Very prompt and earnest.
The Stewarts


When we were shopping around in order to refinance our mortgage, we had no clue what to expect. Among more than 10 companies, calling us back and giving us a lot of information, HomeTown Lending’s representative, Mr. John Imboden, was the only one we felt we can trust. He never pressured us; he answered all of our questions and concerns in the most professional and honest way. On top of that, we got the best deal we could find, and we knew exactly what we’re going to pay ahead of time! There were no surprises at closing! Once we’ve decided to go with HomeTown Lending, the whole process was very quick, easy and didn’t require any special effort from our end. The whole staff in HomeTown Lending was available to us at any time, and Mr. John Imboden kept following up with us every step of the way.  We would highly recommend to everyone we know to work with HomeTown Lending and have the most professional mortgage broker on your side!

Dror

Professional, efficient and very friendly.

The Rodriguez Family 

 

Thanks to Grace, Jen and Mike for making this an easy process!!! You are a professional team. I will certainly recommend you to my friends and colleagues!!!

 Al in Connecticut

 

We just wanted to pass on our gratitude along with our Realtor, Marcy, to Grace, Jen and your firm.  You really completed our purchase loan in a very short amount of time!  Jen is "on top of things and you are fortunate to have her working with you.  The lender worked so diligently to meet the deadline, we truly appreciate it!!

Rosa and Steven in Illinois

I was impressed with how HomeTown explained every aspect of refinancing.  They were quick to respond and never seemed pushy.  I felt as if I was their top priority.  HomeTown's staff devotes their energy to making you feel like a valued customer. 
Jeff

Thanks for the follow up, flexibility and everything you have done. I really appreciate working with you!
Keith in Algonquin


Recently after a visit to website inquiring about refinancing, I was bombarded with offers to help me refinance my mortgage.  One of the offers came from John Imboden at HomeTown Lending Partners, LLC.  Of all the offers to help, only John's seemed sincere.  The others all gave poor answers to my questions and just wanted to move forward with “the paperwork”.  John spent time with me and answered all my questions honestly, and without trying to give me 100 reasons not to use the other guys. His were the only numbers that added up.  When I questioned the others on their math all I got for answers was double talk.   I would do business with him again and would recommend him to my friends and family.

Curtis


I'll be referring friends and telling them how great you are and that you offer great products!
Mike in Deerfield

Our experience with HomeTown Lending was outstanding.  Having re-financed several times in the past few years, I would have to say that HomeTown was the best in providing information, helping us decide which mortgage was best suited for us, and making the closing process efficient and seamless.  The staff was knowledgeable, courteous, and patient.  If we have to re-finance in the future, I would have no hesitation in going back to HomeTown again.

Dr. Chang


I want to thank you for your advice, no one else took the time to do so!
Lauren in Chicago

My experience with HomeTown Lending Partners, LLC was wonderful.  The team that I worked with (John Imboden & Jen Shaw) were quick to respond to any and all questions and handle issues, and the level of communication was simply superb. The overall process was simple and painless! I would highly recommend HomeTown Lending Partners, LLC to any of my family and friends.
Rick

You have been such a tremendous help and source of calming optimism throughout the process. I'm glad we were able to work together. Jen was a fantastic help as well--you two were a great team!
Kimberly in Evanston

Refinancing with Hometown Lending Partners was a very easy process. The closing agent came to our house to do the closing, even in the middle of a February snowstorm. There were absolutely no surprises with our loan, which was something I was apprehensive about based on our experience with another past mortgage company. Overall, It was a very pleasant experience.
Thanks again, Heather H.

My experience with HomeTown Lending Partners, LLC was wonderful.  The team that I worked with (John Imboden & Jen Shaw) were quick to respond to any and all questions and handle issues, and the level of communication was simply superb. The overall process was simple and painless! I would highly recommend HomeTown Lending Partners, LLC to any of my family and friends.

 

My experience with HomeTown Lending Partners, LLC was wonderful.  The team that I worked with (John Imboden & Jen Shaw) were quick to respond to any and all questions and handle issues, and the level of communication was simply superb. The overall process was simple and painless! I would highly recommend HomeTown Lending Partners, LLC to any of my family and friends.

 

When our 5 year balloon type loan came due at our local bank we checked the rates there. Needless to say we decided to go online to see what we could find. We got several responses but John Imboden and the HomeTown Lending Partners team were the best. No high pressure, just the honest facts. We would definitely recommend HTLP to all our friends.
Loren and Lucinda
Waterman, IL


I appreciate the extra effort you put into researching questions I had.  It really made the process effortless.  I definitely would recommend you and HomeTown to anyone inquiring, I will be contacting you soon regarding the purchase of a new home. 
Thanks again, Deb
During the recent economic challenges and tougher mortgage rules that many of us faced, I was impressed with how diligently John Imboden worked on my behalf.  My first mortgage application was denied due to me being self employed, but John said he believed in my loan and forged ahead with another lender that believed in me as well.

Jim

I was very pleased with the service that I received from your company. Especially the ability to schedule a closing at my own residence at a time convenient to me. This was a huge plus. Also I found the appraiser to be very flexible in scheduling the appointment. I found him to be very knowledgeable.  The whole process was pretty seamless and quick.
Thanks, Jill F.


I want you to know that I appreciated all your efforts in finalizing my mortgage. it wasn't an easy task. I just recently paid the first installment, all went well, again thank you.

Kenneth